Privacy Policy

1. Who we are and where this policy applies

EZwebdeals is operated by Promayeb Consulting Inc., at Box 1, Kamsack, SK S0A 1S0, Canada. You can contact our privacy contact at info@ezwebdeals.com.

This policy covers personal information handled through ezwebdeals.com, sales.ezwebdeals.com and app.ezwebdeals.com, including inquiries, account registration, billing, support and use of the EZwebdeals business application. Separate agreements may govern web design and consulting projects.

2. Business customers and their contacts

We handle account, billing and inquiry information for our own business purposes. When a business uses its workspace to manage customers, leads or staff, that business determines why it collects the information and how it uses it. We process that workspace information to provide the service and carry out the business's instructions, subject to applicable law and our agreement.

If your information was added by one of our business customers, please contact that business first about access, correction, deletion or marketing preferences. We can assist the business with requests within our responsibilities. A customer's use of EZwebdeals does not transfer its obligation to provide notices and obtain required permissions to us.

3. Information we handle

Depending on the features you use, information can include:

• Your name, email address, business name, phone number, website, inquiry content and selected plan.
• Account identifiers, password hashes, email-verification records, workspace membership and account settings.
• Customer and lead records, appointment details, messages, tasks, notes, quotes, invoices and other records you enter or synchronize.
• Subscription and payment references, selected plan, billing status and transaction information received from Stripe. Stripe collects payment credentials through its payment interface; our checkout does not collect raw card numbers or card security codes.
• Integration settings and credentials you provide to connect third-party services, together with data exchanged through those integrations.
• Technical and operational information, such as network identifiers, request timing, device/browser information, security logs and activity records. Inquiry forms may retain referral and campaign information supplied with your visit.

Please avoid entering information that is unnecessary for your business workflow, especially sensitive personal information for which the service has not been specifically agreed and configured.

4. Why we use information

We use information to respond to requests; create and verify accounts; operate workspaces and requested integrations; process billing; provide support; troubleshoot errors; protect against fraud, spam and misuse; maintain records; and meet legal obligations.

Submitting an inquiry permits us to respond about that inquiry. It does not automatically subscribe you to unrelated promotional email. Where promotional messages require consent, we seek the required consent and provide an unsubscribe method. Essential account, security and billing messages may still be sent when needed to provide the service.

5. Providers and disclosures

We disclose information as needed to providers that support hosting, storage, email delivery, payment processing and other enabled service functions. Stripe processes payment and billing information under its own applicable terms and privacy notices.

When you enable an integration, information needed for that feature is exchanged with the selected provider. Examples may include your ERPNext installation, messaging or calling provider, automation platform or AI provider. Availability and the data involved depend on your configuration. Providers you contract with directly have their own privacy practices and terms. Review these before connecting accounts or transmitting personal information.

We may also disclose information when required by law, to respond to lawful requests, to establish or protect legal rights, or in connection with a business reorganization or transfer subject to appropriate protections. We do not sell inquiry contact information.

6. Cookies, storage and embedded content

The application uses session cookies and browser storage for functions such as sign-in and resuming a signup. Blocking these can prevent those functions from working. External payment interfaces and embedded media may communicate directly with their providers and use their own cookies or similar technologies.

Where optional analytics or advertising technologies are offered, their use must be explained through the relevant notices and consent controls. Contact us if you need information about the technologies involved in a particular page or feature.

7. International processing

Information may be processed in countries where we or our providers operate, including outside your province or country. It may be subject to lawful access by authorities in those locations. Contact info@ezwebdeals.com for information about the providers and processing locations relevant to your account.

8. Retention and deletion

We retain information for as long as reasonably necessary for the purposes described here, including providing the service, resolving disputes, maintaining required billing records and meeting legal obligations. Applicable retention periods vary by the type of record and the reason it is held.

Cancellation of a subscription is not itself a request to delete the account or all workspace records. Contact us to request closure, deletion or assistance obtaining your records. We may verify your identity and authority before acting. Legal holds, accounting requirements, security records and backup cycles may limit or delay deletion. We will explain material limits that apply to your request.

9. Security

We use measures designed to protect information against unauthorized access, loss and misuse. No online service or transmission method is completely secure. Keep credentials private, restrict workspace access to appropriate people and promptly report suspected compromise. Where applicable, we address and notify affected parties of security incidents as required by law.

10. Your choices and privacy requests

You can contact info@ezwebdeals.com to ask about our information practices or request access, correction, deletion or withdrawal of consent where applicable. Withdrawal may affect features that need the information. We may need to verify identity and authority, and some requests may be limited by law or another person's rights.

You may also raise concerns with the privacy regulator responsible for your jurisdiction. We will not require you to give up legal privacy rights to use the service.

11. Children

The service is intended for business use by adults and is not directed to children. Do not create an account if you cannot legally enter the agreement. Contact us if you believe a child has provided information to us improperly.

12. Changes and contact

We will post an updated policy with a revised effective date when our practices change, and provide additional notice or seek consent where required. Questions and requests: info@ezwebdeals.com.